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  The internet has brought us into an age of almost instant convenience. Have a problem? Call customer service, send an email, reach out and you’ll be heard. But what happens to businesses that don’t have these services in place? And what happens when your team needs to sleep? Few businesses appreciate the value of the chatbot for their website, but they’re exactly what you’ll need to fix this issue. A chatbot is a simple, programmed AI designed to help field open questions and answers. They interact with customers to assist with minor issues and direct them where to go if it’s beyond their ability.  Below, we’ve compiled some interesting facts and abilities of this still young technology.

  Voice assistants are a relatively new technology . You’ve probably seen an  Amazon Alexa  or a Google Home device at a friend’s house; but did you know these pieces of tech can be highly lucrative for your business? Below are just a few reasons you can start using your voice assistant to maximize your productivity and get more done, faster than ever before.

  What exactly is analytics, and why should your business be using them? Analytics is the process of looking at and understanding who is visiting your website in which amounts, and from which demographics . While this sounds like something every business should be using, many websites do not take analytics into account or may not even use analytic software for this business. This can lead to possible loss of customer engagement by not fixing design flaws or coding issues; which will cost your company both customer engagement as well as giving you a bad reputation.

  The way we go about our jobs has been revolutionized in the past year. Industries have changed completely, and now thousands of former commuters and coworkers get to enjoy the comfort of working from home. But with that comfort can come a slow in productivity; which can be bad both for employers and employees. We’ve compiled a list of methods on how to make the most out of your work from home position, and how to maximize your productivity while getting to enjoy  all the benefits of having a home office. 

  Operating a business looks much different now than 20 years ago. Business as a whole has become much more digital. Most companies rely on some form of technology to aid in day-to-day operations. These technologies can include websites, social media, software programs, and apps. Businesses of all sizes are investing in apps to keep up with the digitalization of the world. As apps become more popular, companies are recognizing the perks. By having an app for your company, you can increase customer loyalty, add value, offer a new communication channel, and enhance customer experience. Building an app can be a big project. There are many considerations to account for, so how do you know when it’s a suitable time?